Support 9 AM – 11 PM Atlantic
WhatsApp +1 514 447 7860
[email protected]
Activation in 5 minutes to 2 hours
Most providers in this market sell you a ladder — a "standard" server, a "plus" server, a "pro" server, each with a different channel count and a different failure rate. We looked at that model and decided it mainly exists to make the cheap tier bad enough that you upgrade.
NovaOTT sells one product. Every subscriber, on every plan, is routed through the same CDN-accelerated infrastructure and receives the same 23,000+ channels and 115,000+ on-demand titles. The only variable is how long you subscribe for, and the longer terms cost less per month because they cost us less to administer.
We apply the same logic to software. There is one supported application — IBO Player — because a support desk that knows one app inside out beats a support desk that half-knows five. Read how that plays out in our installation guide.
Four commitments that shape every technical and commercial decision we make.
Redundant edge nodes and an AntiFreeze delivery layer that recovers dropped segments before the picture stalls. We publish a 99.9% uptime target and measure against it monthly.
Canada is a country of arrivals. Our lineup reflects that — deep French, South Asian, Arabic, Latino, Balkan and East Asian packages sit alongside the domestic networks, on the same plan.
We carry no adult or explicit categories, on any server, at any tier. Parents do not need to configure anything, because there is nothing to filter.
English and French, 9 AM to 11 PM Atlantic, seven days a week. In a country with two official languages that should be the baseline, not a feature.
Registered in Nova Scotia, serving every province and territory.
Halifax, Dartmouth, Moncton, Saint John, Charlottetown and St. John's. Our home market and where our earliest subscribers came from — the Maritime accent on the support line is not a call-centre script.
Toronto, Ottawa, Montréal, Québec City, Mississauga and Hamilton. The largest share of our base, and the reason our French lineup and French support hours are treated as core rather than optional.
Winnipeg, Regina, Saskatoon, Calgary, Edmonton, Vancouver and Victoria. Edge routing keeps channel-change latency under two seconds coast to coast on a 50 Mbps line.
Want to sell NovaOTT in your own community? The partner programme gives you wholesale credits and a management panel. Just want to watch? Start on the CA$10.99 month.
Two things worth knowing. NovaOTT is a family-oriented service — we carry no adult or explicit categories at any tier. And if your internet provider throttles or filters streaming traffic, a standard VPN resolves it; this sits outside our infrastructure, so we recommend testing your connection on the CA$10.99 intro month first.